Standard Chartered Bank Work Opportunity

Standard Chartered Bank

Standard Chartered Bank has posted a new work opportunity for Persians who wish to work in the operations field. The bank is looking to hire a Spl’st, Client Delivery.

The Role Responsibilities:

Strategy

Targeted Improvements 

  • Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client channel issues and identify opportunities to improve overall service for the clients
  • Ensure uniform approach towards implementation of Global IMO Model and adherence to DOIs
  • Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate

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Automation and Streamlining

  • Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes

Business

  • Provide quality support and advice to Relationship Managers (RM’s) within all lending units on all documentation related matters, including the origination of documentation for customers where required 
  • To deliver excellent service and advice to our Corporate, Commercial & Institutional Banking (“CCIB”) Banking and Business Banking (“BB”) clients in all interactions for their channel activation pre-transactional enquiries/setup, trainings and other channel related issues

Other Responsibilities:

  • Embedding Here for good and the Group’s brand and valued behaviours in the Integrated Middle Office team
  • Performing other responsibilities assigned under Group, Country, Business or Functional policies and procedures

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The Ideal Candidate:

  • Strong ability to positively influence stakeholders across value chain to both orchestrate and execute on
  • processes and deliver exceptional client service and experience
  • Ability to positively engage and build rapport with clients
  • Strong writing and presenting skills in English
  • Problem solver; looks for solutions and finds ways to progress despite blockages
  • Strong drive to deliver
  • Has a clear understanding of the client needs being serviced
  • Ability to work independently without direct supervision and able to cope with pressures from tight deadlines
  • A team player with good interpersonal skills
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Role Specific Competencies:

  • Analytical Thinking
  • Manage Conduct
  • Manage People
  • Operational
  • Data Conversion and Reporting 
  • Process Management
  • Onboarding (CDD and Regulatory
  • Onboarding)
  • Credit Documentation
  • Enablement (Account Opening & Channels
  • Activation)
  • Servicing (Static Data Maintenance,
  • Offboarding)

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How To Submit An Application For The Work Opportunity At Standard Chartered Bank 

Click Here To Submit Your Application 

Deadline: 25th March,2023, 7:59:00 AM

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