MTN Ghana New Job Vacancy

MTN Ghana

A fresh job opportunity is available at MTN. The company is hiring an Analyst, Revenue Assurance & Fraud Operations Support.

Job Summary:

Is in charge of keeping an eye on and putting in place controls and other related tasks in the Xtra time/byte/Roaming space.


  • Responsible for reviewing potential risks in the xtra time/byte/money space and roaming
  • Design and implement primary and secondary controls in the xtra time/byte/money space and roaming to stop and find leakage
  • Responsible for monitoring primary controls as assigned
  • Responsible for the performance of secondary controls and fixing problems when they happen as assigned
  • Daily monitoring of the data quality on the Revenue Assurance and Fraud Management (RAFM) platform.
  • Reporting of revenue and analysis of usage trends.
  • Test xtra time/byte/money products and services before and after they are put into place.
  • Look over changes to the xtra time/byte/money and Roaming system and user logs.
  • Analyze borrowing and repayment.
  • Check inbound and outbound roaming subscribers every day for changes in usage and charges.
  • Analyze bad debt aging.
  • Do any other work-related tasks that your line manager gives you.

Essential Skills Needs Proficiency:

Planning and thinking strategically

  • Know the organization’s business plan, its immediate environment, and how events and activities might affect the organization; know what their current role is in terms of putting the business plan into action.
  • Makes sure that team goals are in line with the strategic plan.

Think carefully

  • Comes up with simple ideas
  • Solutions only cover a small area.
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Thinking in detail

  • Does a process of gathering information and data and analyzing it for integration.
  • Finds and puts together groups of information and figures out how they are related.

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Using Decision Modelling to make decisions

  • Knows when help or advice is needed to make decisions about things that don’t happen every day and looks to others for help.
  • Can tell the difference between important and unimportant information. collects ideas and information from many different places to come to a conclusion.

Integrated Analytics

  • Understands the range of metrics used to measure value and effectiveness and can use analytics to review the business impact of key activities

Needed Qualifications and Experience:

  • A bachelor’s degree in accounting, computer science, or math is required.
  • Certification as a Certified Information Systems Auditor (CISA) or Certified Information Systems Manager (CISM) is a plus.
  • 3 years of relevant experience in a technology-based industry, preferably telecommunications.
  • Experience in data analytics is a plus.

Working Conditions:

  • Highly regulated environment
  • Performance-driven environment
  • Diverse cultural environment
  • Revenue Assurance and Fraud Management Group best practices and standards alignment; the size of the supply market; Ghana; Certain rules about local content; the
  • Revenue Assurance and Fraud Management domain is very technical

Location: Accra

How to Apply For MTN Ghana’s Job Opening

Applicants who are interested and qualified should send their CVs to: is the email address.


  • Qualified applicants should type the reference number: ADTRACK-F&SRA004 in the subject line of their email
  • Ensure that your CV is saved with your name.
  • Applications without a subject and CVs saved in the applicant’s name will be automatically rejected.
  • Only shortlisted applicants will be contacted.

Closing Date: August 18, 2023

Take Note



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