Manager (Finance Support) At Deloitte

Deloitte

There is a job vacancy for the position of Manager (Finance Support) At Deloitte.

Role Responsibilities:

  • Work to define the strategic vision for maintaining a consistent level of service delivery through developing talent and driving efficiency
  • Align the business group objectives with the Contact Center Client’s overall objectives

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  • Assist with career development of coaches and employees
  • Maintain and manage relationship with the Contact Center Client’s
  • Identify and remove roadblocks that require leadership intervention
  • Make hiring decisions and demonstrate a knowledge of employee and labor relations
  • Maintain knowledge of the Contact Center of the Client’s industry. Keep up with current technologies, processes and best practices as well as applicable regulatory requirements
  • Performance management discussions with Talent
  • Strong interpersonal and presentation skills with the ability to interact effectively with people at all organizational levels for the Firm
  • Ability to speak and write English is a must
  • Maintain constant awareness of team and individual project deliverables
  • Situational Awareness – how is the team performing
  • Deep Dive on your Business – How is your business performing?
  1. Forecast
  2. Report Dashboard
  3. KPI Report
  4. Availability/Productivity 

Qualifications:

  • Experience in Stake Holder/Client management 
  • Ability to manage multiple client’s relationship 
  • Ability to develops high-performing people and teams through challenging and meaningful opportunities
  • Ability to deliver exceptional service to member firms/stakeholders; maximize results and drive high performance from people while fostering collaboration across businesses and borders
  • Ability to speak and write French is an added advantage

Required Skills

  • Project Management skills
  • Customer Service
  • Ability to focus 
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Check Also:

How To Submit An Application For Manager – Finance Support At Deloitte 

To submit an online application, click on this Link

Deadline: 15th December, 2022

 

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