Career Opening At Kasapreko Company Limited

Kasapreko Company Limited

There is a new Career Opening At Kasapreko Company Limited. The company is looking to hire a Service Delivery Officer. The Service Delivery Officer will therefore own the I.T Strategic Goals – Drive Competitive Advantage, efficient & compliant systems, and provide brilliant customer experience in the Business, by setting up the requite backend infrastructure and employee-facing tools and kits in order to unleash the potential of employees to become as effective as possible, whilst achieving a higher 85% point increase in our employee satisfaction scores through surveys.

Duties:

  • Own and lead the sustainability and the embedding of all IS / IT Infrastructure solutions that has been implemented. The Analyst is also accountable for the support of these capabilities and solutions. Some of the capabilities and solutions include;
    • Backend Servers – File and Print, Messaging, Active Directory, Domain Controller, and Applications Servers. 
    • Customer facing kits – PCs, Printers, Telephones, etc.
    • Network – WAN, LAN, Wireless.
    • Backup and electronic archiving
  • Achieve all committed Service Level Agreements with the business and also with our strategic partners and other vendors.
  • Establish a trusted face of Information Systems.
  • Daily review of incidents and change tickets logged with the helpdesk to ensure it timely resolution. The role holder is also responsible for raising and embedding the right capability within the business to sustain the use of the solutions implemented in order to realise the benefits from the investments made.

Qualifications:

  • Diploma in a technical related field or IT professional qualification plus a minimum of 3 years work experience in related field gained in FMCG/Distribution business.
  • ITIL Framework understanding with a minimal level of ITIL V3 certification.
  • Communication skills with the ability to effectively and simply communicate technical concepts, solutions and implications in a business language.
  • We are using SFIA (Skills Framework for the Information Age) as a guideline for the functional capabilities required this role
See also  Af Gam Elite Calls for Job Applications

Recommended:

How To Submit An Application For The Kasapreko Company Limited Career Opening

Press On This Button To Apply

Closing Date: 25th January, 2023

WhatsApp Job & Scholarship Alert

  1. To get daily Job and Scholarship Alerts on Whatsapp, Join Our WhatsApp Group via the link below.

NOTE: PLEASE IF YOU’RE ON ANY OF OUR WHATSAPP GROUPS, DON’T JOIN THIS ONE

CLICK HERE TO JOIN WHATSAPP GROUP

 

Take Note

UNDER NO CIRCUMSTANCE SHOULD AN APPLICANT PAY MONEY TO ANYONE IN GETTING A JOB WE HAVE PUBLISHED 

LEAVE A REPLY

Please enter your comment!
Please enter your name here