Buwelo Ghana Job Opportunity

Buwelo Ghana

Buwelo Ghana has a new job opportunity for the role of The Bilingual Customer Service Representative (German/English). The role holder will talk to the company’s clients by answering their questions and solving their problems.

Responsibilities:

  • Deal with customer complaints and offer appropriate solutions and alternatives within the time limits.
  • Meet sales goals and call-handling goals for the personal/customer service team.
  • Follow the rules, procedures, and policies for communication.
  • Handle a lot of calls, emails, and chats at once.
  • Find out what the customer wants and how they want it.
  • Through open and two-way communication, you can build trusting relationships that will last.
  • Keep track of how you talk to customers, take care of their accounts, and file documents.
  • Go the extra mile to get people’s attention.
  • Does other tasks that are related as assigned.

Check: AutoShack Ghana Job Recruitment

Skills and abilities needed: 

  • You must be fluent in German and English.
  • Excellent listening skills and the ability to talk to people.
  • Service-minded and able to solve problems when customers complain. Skilled at using computers and able to learn new software.
  • High National Diploma or the equivalent in terms of education and experience.
  • Need to have experience with customer service.

Physical Needs: Sitting at a desk and working on a computer for long periods.

See Also: 

How To Submit An Application For Job Opportunity At Buwelo Ghana

Send your CV to: recruitinginghana@buwelo.com

Closing Date: 19th April, 2023

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