A Branch Sales & Service Manager Pool is needed at Fidelity. This reputable banking institution is offering this full time opportunities bachelor’s degree graduates.
Key Result Areas:
- To maximize profit and to supervise the operations of the Branch in conformity with the bank’s operational manual and standards
- To deliver sales and revenue targets of the Branch including review targets of Agent Network Officers and Business Development Mangers of the mass market segments
- To provide assurance to the branch operations team in ensuring controls and procedures are fully followed, in order to help drive quality service delivery in the branch
- To ensure that all sections within the Branch functions run efficiently to meet service standards for both internal and external customers
- To establish and review key operational risk indicators and formulate action plans to minimize the Branch’s exposure to fraud and losses
Knowledge, Skills & Experience Required
- At least 7 years working experience in Sales and Relationship Management, including banking Operations, specifically in Branch Operations
- Knowledge and experience of the mass market segment, and performance of both Agency and Inclusive banking
- Minimum of a first degree/professional qualification from a recognized professional institution
- Excellent sales abilities essential for achieving Branch Sales and segment
target - Excellent multicultural awareness and management skills, essentially people person
- Detailed working knowledge of bank/branch processes and controls in all core banking activities
- Good communication and interpersonal skills
- High degree of team building and supervisory skills and abilities
Read On: Branch Sales & Services Manager & Tarkwa
Recruitment Guide For The Branch Service Manager Pool Role
Deadline: 31st December, 2023
