There are great and exciting offers of employment At mPharma. At mPharma, they start and end their day thinking about how they can enable patients to afford their medications. They are a small but growing team of 350+ members, headquartered in Accra, Ghana, and backed by mission-driven investors.
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- Ensure customer satisfaction and provide professional customer support.
- Owns and leads multiple customer accounts and manages relationships utilizing project management best practices.
- Serve as a product expert and provide existing customers with technical and product support where necessary.
- Create and implement procedures that optimize the customer experience
- Maintain and manage inventory, order new supplies when necessary, and keep inventory areas organized
- Collaborate with a team of Pharmacists and Pharmacy Technicians to ensure the right packaging and dispensation of medicines
- Dispense and check prescriptions filled by Pharmacy Technicians to ensure proper procedures have been followed
- Ensure that patients requesting deliveries have legitimate prescriptions before any dispensation occurs
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- Develop and implement databases, data collection systems, data analytics, and other strategies that optimize data efficiency and quality
- Identify, analyze, and interpret trends or patterns in data sets
- Filter and “clean” data by reviewing reports, printouts, and performance indicators to locate and correct underlying problems
- Locate and define new process improvement opportunities
- Provide timely virtual medical consultation to Mutti members through mPharma’s virtual channels
- Relay and counsel clients on all test results as required
- Diligently maintain and keep electronic records of all prescriptions, diagnoses, and highlights of consultations for members of the Programme.
- Oversee collection and analysis of epidemiological data.
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How To Submit An Application For The Employment Offers At mPharma
To apply, click on the links/buttons above to read more about the positions and apply now.
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