Latest Job Placement At Palmpay

PalmPay

Here is the latest job placement at Palmpay. They are looking for a Senior Reconciliation and Settlement Manager. PalmPay is a pan-African fintech company currently operating in Nigeria, Ghana, and Kenya and expanding to other markets in 2023. 

Job Purpose:

The ideal role holder will be responsible for resolving all issues arising from electronic transactions, performing automated back-office processing such as dispute processing, settlement, reconciliation, and reporting, and engaging aggregators and business partners on improved service delivery.

Responsibilities:

  • Develop and execute processes, standards, guidelines, and service-level agreements for partnering organizations.
  • Attend to customer and merchant disputes and ensure prompt resolution.
  • Liaise with banks and aggregators on settlement discrepancies.
  • Identifying, negotiating, and closing partnership deals on direct product offerings
  • Liaising with switching companies and card schemes on settlement issues
  • Reconciliation of transactions routed through various payment platforms, including POS.
  • Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution
  • ensures timely reconciliation of all transactions done on the terminals.
  • Ensure daily validation of transaction postings on the system.

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Specifications And Requirements:

  • Creative thinker and problem solver who can resolve issues arising from online transactions in a timely and efficient manner.
  • A self-starter and self-motivated person who is able to influence and direct the settlement and reconciliation process.
  • Passionate about solving problems and focused on customer experience and outcomes.

Job Requirements:

  • A bachelor’s degree or its equivalent
  • At least 2 years of experience in the reconciliation and settlement of POS
  • At least 4 years of digital financial services or banking industry experience
  • At least 2 years of experience in business development and continuity.
  • Experience with electronic payment systems
  • In-depth knowledge of payment processing gateways
  • Organization and time management skills
  • Proficiency in the use of MS Office Suites
  • Excellent communication and interpersonal skills.
  • Attention to detail and accuracy.
See also  New Job Opening At PalmPay

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