Stallion Tiger Security is looking for a Debtors Administrator with strong experience and excellent references. If you wish to apply, please ensure you must meet the minimum requirements of the position. The job is located at Accra, Ghana.
Minimum Requirements For The Role: Debtors Administrator
- First Degree or HND in any finance related field. Credit Management experience would be added advantage
- 2-3 years collection experience in high-volume consumer environment
- Strong Knowledge of Microsoft Office (Excel & Word)
- Excellent reporting skills
- Strong people and communication skills
Key Performance Areas Will Include But Not Limited To:
- Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears
- Ensuring that the minimum number of prescribed collection calls are achieved daily
- Verifying client information
- Obtaining commitment from clients to settle their overdue accounts within the shortest
possible period of time - Following up on client payment commitments
- Requesting the suspension of overdue accounts where the prescribed number of call and/or communication has been completed
- Understand and communication company policies, collection policies and service specific information to clients
- Identifying the nature of client queries, recording the queries to re-direct the queries to relevant department/personnel for resolution where queries do not pertain to the Credit Control function
- Ensuring that all forwarded queries are resolved
- Forwarding, electronically or printed copies of client invoices, statement or other
relevant documentation as requested by the Contact Centre by the client directly - Communicating the outcome of resolved queries to clients
- Accurately prepare various administrative documents including: credit note requests,
client refund requests - Ensuring that all off setting of receipts and credit notes/debit notes is accurately
processed on a daily basis - Customer Aged-Analysis reconciliations and updates
- Always maintaining a high standard of customer services, client courtesy and professionalism when interacting with client
- Participating in various adhoc projects within the Credit Control Department
- Ensuring a high standard of housekeeping at all times
- Loading invoices on different portals
How To Apply
Please send CV to: info@stalliontigergh.com
Closing date for applications: 31st May, 2024
Should you have not heard from us within 2 weeks after the closing date, please consider your application unsuccessful.
