Last Mile Health (LMH) has a Job Opening. The company is looking to hire a Content Coordinator.
The role:
At Last Mile Health (LMH), we make bold commitments that inspire innovation. Do you know a good story when you hear one—and love tracking down the details to tell it well? Are you an experienced communications or project management professional interested in building and maintaining content and knowledge management systems to drive storytelling? If so, you may be the company’s next Content Coordinator on the Partnerships and Communications team.
Reporting to the Writer, the Content Coordinator will be responsible for knowledge management on the Communications team to drive creation of external content, especially for a donor/funder audience. Key deliverables for this role include maintenance of knowledge management systems and processes (including Flickr for photos, story content database, etc.), proactively identifying content inputs to knowledge management systems, and managing collection of program updates and stakeholder stories from country team colleagues.
This role is based in Accra, Ghana and is open to candidates located in and have work authorization in Ghana.
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What you’ll do:
Manage knowledge management tools for the Communications team, including Flickr and a story content database, and proactively identify and track content inputs
- Oversee knowledge management tools like Flickr and a story content database , ensuring they are up-to-date and comprehensive of all raw and published content
- Proactively identify and track raw content inputs (including photos, videos, quotes, stories, and programmatic updates) from across LMH’s four country programs and global initiatives like Africa Frontline First
- In partnership with the Writer, plan monthly and quarterly tactics to capture inputs from country teams (such as Zoom meetings and email correspondence), and track opportunities and action items systematically
- Package timely updates for the Communications team with programmatic milestones and updates, story ideas, and resources from our four country programs and/or global initiatives to inform external deliverables
- In partnership with the Writer, identify opportunities to leverage raw content for external deliverables (including but not limited to blog posts, social media, and quarterly and annual reports) and contribute to deliverables as needed
- Serve as the primary point of contact for staff looking to use LMH photos by fielding requests, identifying photo options, and contributing photo content directly to deliverables such as slide decks or reports
Contribute to digital platforms including social media and LMH’s website
- In partnership with the Writer, contribute to LMH’s social media presence across Twitter, Instagram, Facebook, and LinkedIn by drafting content and monitoring social media profiles
- Track social media analytics monthly
- Contribute to website management, including providing timely and quarterly content updates and publishing blogs.
Contribute to brand management
- Quarterly, review brand guidelines and associated resources, recommend and implement updates, and share news internally
- Ensure brand compliance for external deliverables such as slide decks, reports, or other relevant content for partner meetings and similar engagements
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What you’ll bring:
- Bachelor’s degree or equivalent in a relevant field
- Relevant experience in a communications role, ideally in the social sector
- Experience using Google Drive, including Google Sheets
- Strong attention to detail and organization
- Project management experience
- Experience contributing to or managing social media business accounts
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