Telecommunication company, MTN, is advertising a the role of Controller, SME Direct Sales.
Job Role:
- Prospect for new corporate clients
- Identify potential clients in the allotted territory/sector
- Acquisition of new business clients within the segment
- Implement strategies to acquire corporate clients in the allotted industry
- Management of external Sales Partners
- Corporate customer relationship management
- Make visits to existing corporate clients according to weekly/monthly time plans in order to retain them and prevent churn.
- Respond to customer complaints.
- Cross sell MTN products & services
- Give relevant information on existing and new products and services.
- Cross & upsell them to new/existing clients to grow revenue as well as market share.
- Contact Report
- Collate all information on customer related issues.
- Update customer account profile
- Gather information for customer account profile.
- Monitor credit limit of accounts
- Monitor accounts to ensure that accounts are within the credit limit thresholds.
- Performs Other tasks and duties, as assigned by line Manager
Mandate:
Education
Minimum of a University Degree in marketing, administration, social sciences or a relevant field
Experience
A minimum of 3 years’ relevant experience in a commercial function
Knowledge
- In depth knowledge of the market and industry
- Knowledge of the range of the corporate business partners
- Customer Relations Management
- Understanding of technology and services
- Knowledge of standard office practices and procedures
Workplace: Kumasi
Another Job: Vacant Role At West African Gas Pipeline Company (WAPCo)
Steps To Forward A Role Request To MTN
- Qualified applicants should indicate Vacancy Ref no: EBDSEG241 as the email subject and ensure that CVs are saved in their names. Applications without the subject and CVs saved in their names will automatically be disqualified.
- Interested and qualified applicants should send their Curriculum Vitae by 15th April 2024 to:mtnghanarecruitment@mtn.com
- Only shortlisted applicants will be contacted.
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