Best Western Premier Invites Job Application

Best Western Premier

JOB PURPOSE:

The Duty Manager shall ensure that the long-term and short-term of the department are met. The manager shall support and assist Front Office and all department in the hotel to ensure a smooth, prompt and efficient service to all guests.

MAIN DUTIES AND RESPONSIBILITIES:

  • Ensure smooth running of the operations on a day-day basis and in a proactive manner.
  • Support and assist all Front Office sections and all departments.
  • Ensure that all guests receive prompt, cordial attention, personal recognition and resolve related problems.
  • Inform and coordinate with other operating departments, e.g. Housekeeping, Maintenance, Sales, Restaurant, HR etc.
  • Follow up with housekeeping on ant unresolved room discrepancies.
  • Maintain reservation procedures and same-day arrivals.
  • Maintain appropriate standards of conduct, dress, uniforms, hygiene, appearance and posture for all departmental employees.
  • Inspect guestrooms daily.
  • Respond promptly to any operational requests from Front Office and other departments.
  • Conduct efficient hand-over

QUALIFICATIONS:

  • BSc or equivalent in Hospitality management with second class upper or above.
  • Master’s degree will be an added advantage.
  • Must have between 3 to 5 years relevant work experience. Experience in hospitality industry is a plus
  • Must have extensive all-round knowledge in Housekeeping, Reservations, Front Office, Restaurant etc.

Location: Airport Residential Area

APPLICATION PROCESS

Email CVs and Certificate(s) to bwphrassist@gmail.com

Deadline: 22nd September, 2021.

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