Job Application At Zipline

The portal for a job application is now open at Zipline. This reputable institution is searching for a Client Success Manager, Ghana.

What You Will Do:

New Use Cases — partnering with our GTM team to explore new use cases with existing & new customers.
Client Success — understanding the client needs and translate them into a strategy with concrete goals and measurable KPIs for achieve client success.
Systems Integration Strategy — owning strategy for how we integrate into the supply chain for maximizing impact and problem solving issues to ensure we best serve our customers and community.
Program Implementation – Partner with stakeholders in our development partner organizations to ensure programs are being implemented effectively & everyone is in the loop.
Client, Partner & Stakeholder Relationships — build and maintain high trust relationships with client stakeholders across government sector, non-profit/foundations, and private sector
Creating and owning all formal communications of program progress and impact to our Clients and key stakeholders

A knack for building new & managing existing stakeholder relationships in Ghana
Experience implementing technical and complex projects with public and private stakeholders in the healthcare sector in Ghana.
Global knowledge of rules, regulations and standard practices surrounding medical/pharmacy practices, pharmaceutical supply chain, and patient safety.
Deep and practical knowledge of pharmaceutical supply chains in Ghana.
Ability to think and communicate with a systems perspective.
Strong visual, written & verbal communications skills with experience working on proposals, reports, and presentations.
Ability to turn data points into compelling user insights and stories that you communicate in a simple and effective way to stakeholders.
Ability to translate abstract client or stakeholder needs into tangible goals that Zipline’s operations team can deliver on
An entrepreneurial mindset and are able to fully own the projects you are working on and create strategic vision.
A high aptitude for learning/growing technical skills.