A new employment opportunity has surfaced at Zipline Ghana. A Client Success Manager is needed at the aforementioned institution.
- New Use Cases — partnering with our GTM team to explore new use cases with existing & new customers.
- Client Success — understanding the client needs and translate them into a strategy with concrete goals and measurable KPIs for achieve client success.
- Systems Integration Strategy — owning strategy for how we integrate into the supply chain for maximizing impact and problem solving issues to ensure we best serve our customers and community.
- Program Implementation – Partner with stakeholders in our development partner organizations to ensure programs are being implemented effectively & everyone is in the loop.
- Client, Partner & Stakeholder Relationships — build and maintain high trust relationships with client stakeholders across government sector, non-profit/foundations, and private sector
- Creating and owning all formal communications of program progress and impact to our Clients and key stakeholders
- A knack for building new & managing existing stakeholder relationships in Ghana
- Experience implementing technical and complex projects with public and private stakeholders in the healthcare sector in Ghana.
- Global knowledge of rules, regulations and standard practices surrounding medical/pharmacy practices, pharmaceutical supply chain, and patient safety.
- Deep and practical knowledge of pharmaceutical supply chains in Ghana.
- Ability to think and communicate with a systems perspective.
- Strong visual, written & verbal communications skills with experience working on proposals, reports, and presentations.
- Ability to turn data points into compelling user insights and stories that you communicate in a simple and effective way to stakeholders.
- Ability to translate abstract client or stakeholder needs into tangible goals that Zipline’s operations team can deliver on
- An entrepreneurial mindset and are able to fully own the projects you are working on and create strategic vision.
- A high aptitude for learning/growing technical skills.
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How To Submit An Application To Zipline For Employment Opportunity
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