G4S is the world’s leading global, integrated security company, specializing in the provision of security services and solutions to customers. Our mission is to create material, sustainable value for our customers and shareholders by being the supply partner of choice in all our markets. G4S is active in around 85 countries and has around 533,000 employees.
JOB DESCRIPTION
The Control Room Manager, coordinates the provision of control room services in compliance with company policies and procedures, to ensure a professional service is provided.
Duties
- Effective co-ordination of operations of control room in compliance with legislation and G4S policy
- Effective management of the provision of customer service to clients
- Maintenance of required standards of employee performance and behavior in the control room
Skills and Attributes (G4S Security Services Ghana Limited Job Advertisement)
- Understanding the organizational environment
- Supporting and working with others
- Delivering objectives
- Delivering great customer service
- Possessing effective communication skills
- Being open-minded
- Respecting and management time adequately
Qualification
Degree in ICT/Business Administration
APPLICATION PROCESS
CLOSING DATE : ONGOING
ABOUT US
G4S Ghana provides a dedicated Alarm Response Team with vehicles located across Accra and Tema. On subscribing to the Alarm Response Service, a number of panic buttons are strategically installed at your premises. In the event of an emergency, a panic button is pressed which sends a specific signal via a VHF transmitter. Our 24 hour Central Monitoring Station immediately dispatches the nearest Alarm Response Team on receipt of a panic alarm signal.
While a Response Team member is on route, a telephone call is made to the client to establish the type of emergency and to supply additional support if required.
All Alarm Response Teams are highly trained and equipped to deal with a variety of emergency situations.
