Client Service Officer at Lashibi Funeral Homes & Crematorium

Lashibi Funeral Homes & Crematorium

There is a job vacancy for the position of Client Service Officer at Lashibi Funeral Homes & Crematorium.

Job Summary

Main interface between our client families and the funeral home, they play a pivotal role in delivering the service promise

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Key Responsibilities

Your job responsibilities would include:

  • First point of call for all telephone enquiries
  • Meets with families of the deceased to discuss funeral arrangements and requests
  • Accompanies family members to identify deceased on arrival at the funeral home or for pre-burial visits
  • Explains pricing and product information to family and/or friends
  • Schedule activities or facility use – viewing room, chapel, cemetery, crematorium and reception grounds
  • Sell funeral services, products or merchandise available to clients
  • Resolve customer complaints, adherence to payment plans, or other-service matters

Qualification Required & Experience

You would be considered if you have the following:

  • Minimum of a Diploma or Degree with at least 2 years Customer Service or Sale experience
  • Demonstrates strong organisational skills and pays close attention to detail
  • Exhibits patience, empathy and compassion

Location: Lashibi

How To Submit An Application For Client Service Officer (Lashibi Funeral Homes & Crematorium)

If this is something you are interested in, then kindly send your applications to: hr@lashibifuneralhomes.com

Closing Date: 2nd December, 2022

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