DBS Ghana has announced new job openings for qualified professionals looking to advance their careers. The company is recruiting for Customer Service Officer, Marketing Officer, and Assistant Transport Officer positions. These roles are open to candidates with the required qualifications and relevant work experience who are ready to contribute to the company’s growth and operational excellence.
Interested candidates are encouraged to review the requirements for their preferred role and submit their applications before the closing date.
The Position & Their Descriptions
Customer Service Officer
Required Qualification
- Bachelor’s degree in Business Administration, Marketing, Customer Service, or related field.
- Minimum of 2 years’ experience in customer service, sales support/telesales, or related role.
Main Duties:
- Provide accurate information & sell company products and services to customers.
Respond promptly and professionally to customer enquiries through approved - communication channels.
- Resolve customer complaints and escalate technical issues to relevant departments when necessary.
Key Performance Indicators
- Customer satisfaction ratings.
- Response time to customer enquiries and complaints.
- Resolution rate of customer issues.
- Accuracy of customer records and documentation
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Marketing Officer
Job Requirement:
- Bachelor’s degree/Higher National Diploma in Marketing, Business Administration, or related field.
- Minimum of 3years-5years’ experience in marketing, sales, or business development.
Main Responsibilities:
- Plan, execute, and monitor marketing activities in line with approved marketing strategies and business objectives.
- Create awareness of company products and services through effective marketing initiatives and campaigns.
- Prospect for new customers, identify business opportunities, negotiate, and close deals to achieve sales targets.
Key Performance Indicators
- Achievement of assigned marketing and sales targets.
- Number of new customers acquired.
- Customer retention and relationship management effectiveness.
- Effectiveness of marketing campaigns and promotional activities.
Assistant Transport Officer
Job Qualifications:
- Bachelor’s Degree in Logistics, Transport Management, Supply Chain Management, Business Administration, Mechanical Engineering, or a related field
- Professional certification in Fleet or Transport Management is an added advantage.
- Minimum of three (3) to five (5) years’ relevant experience in fleet management.
Key Responsibilities:
- Fleet and transport management & vehicle maintenance planning.
- Driver supervision & fuel management and control.
- Knowledge of Ghana Road Traffic Regulations.
- Budgeting and cost management.
- Vendor and contract management.
Key Performance Indicators
- Fleet availability rate.
- Vehicle downtime.
- Preventive maintenance compliance.
- Transport request response time.
How To Apply For The Job At DBS Ghana
Application Instructions: Interested candidates are invited to submit their application and resume to:
Deadline: 14th July, 2026