Here is the latest career opportunity available at Jumia Ghana. The company is seeking the services of a IT Representative – Tech (Open end).
Key Roles:
- Compliance
- Ensure compliance with the SOPs and compliance requirements as defined centrally by the operational excellence and internal control teams
- Propose changes to current SOPs and compliance requirements to improve efficiency
- provisioning/deprovisioning on Jumia Software Products
- Prepare documentation and training materials for on-boarding and off-boarding of users for Jumia software products
- Conduct training sessions and tests for new users to ensure proper use of software products
- Implementation
- Prepare documentation and training materials for new product developments and train affected users
- Aid in checking new product development requests and test new product developments before launch
- Lead implementation of new product developments and request system improvements
- Troubleshoot and fix any systematic or exceptional issues with software products
- Troubleshooting
- Document issue existence and resolution using existing ticketing systems
- Flag issues affecting/blocking local business processes that require central changes
Job Suggestion: Career Opportunity At TotalEnergies
Preferred Qualifications and Skills:
- Project management and cross-team communication skills
- Strong problem-solving skills
- Strong knowledge in Python, HTML, SQL, CSS, Javascript, Google Suite, and MS Office
- E-commerce and IT operations experience
- IT operations, web development, and help desk support experience
What The Company Offers:
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African e-commerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders