Latest Employment Opportunity At Binance

Job Vacancy

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Responsibilities:

  • Resolve customer disputes following standard operating procedure (SOP) within service level agreements (SLA)
  • Investigate trading activity and take appropriate actions to keep the marketplace safe
  • Monitor user accounts and transactions to detect patterns and prevent fraudulent activity
  • Investigate cases to determine correct next actions
  • Escalate user feedback to appropriate teams to improve customer experience, provide solutions to existing problems

 

Requirements:

  • At least one year of experience as a customer service representative, moderator, or disputes/fraud specialist
  • Prior experience preferably in the finance industry or e-commerce
  • Minimum 1-year experience in any field that requires investigative skills
  • Strong analytical and problem solving skills
  • Fluency in English is a must

Conditions

  • Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
  • Fast moving, challenging and unique business problems
  • International work environment and flat organisation
  • Great career development opportunities in a growing company
  • Possibility for relocation and international transfers mid-career
  • Competitive salary
  • Flexible working hours, Casual work attire

APPLICATION PROCESS 

Click here to read more and apply

Closing Date: Ongoing

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