Golden Bean Hotel, a 4-star Business & Leisure Hotel, in Kumasi has a nice job offer for someone who is seeking to work as a Receptionist/Guest Relations Officer.
Main Duties:
- Maintain at all times a very high standard of personal appearance appropriate for the job.
- Receive, speak to and check in guests, using reservation lists; process and provide key cards.
- Register guests in the correct manner in PMS opera and have them shown to their rooms.
- Check out leaving guests; provide and receive settlement of guests bills
- Hand over cash register at close of shift and account for received monies and credit card payments. Check float/change prior to beginning of shift
- Serve visitors by greeting, welcoming, directing and announcing them appropriately.
- Answer, screen and forward incoming phone calls while providing basic information when needed.
See: 3784 Job Openings At Youth Employment Agency (YEA)
Qualification, Experience and Abilities:
- A Degree or Higher National Diploma in Business Administration with at least 2 years working experience in a hotel setting.
- Willingness to learn.
- Outstanding verbal and written communication skills.
- A high degree of initiative and dynamism, along with strong influencing, decision-making, and teamwork abilities.
- Experience working with customers directly, either online or in person.
- Proficiency with the use of PMS opera and other relevant software programs, such as Microsoft Office.
Mode Of Job Application At Golden Bean
All applications and CV’s with copies of relevant academic certificates should be sent to: hr@goldenbeanhotel.com
Closing Date: 30th November, 2024.
Only shortlisted applicants shall be contacted for interview.