SkyNet Express has a Customer Service Executive job opportunity available at its Kumasi branch. The successful candidate will handle customer enquiries, support daily branch operations and help ensure deliveries and retail transactions are properly managed.
Key Responsibilities
The incumbent will:
- Attend to walk-in customers and respond to their enquiries.
- Manage access to the branch.
- Prepare waybills for retail customers.
- Monitor pickups and ensure they are completed on time.
- Reconcile retail transactions and report outstanding payments.
- Work with the Accounts Officer to ensure customer funds are collected and remitted after deliveries.
- Monitor stationery and other resources needed for smooth branch operations.
Requirements
- Applicants should have an HND or Bachelor’s degree in Management or a related social science discipline and at least 3 years of customer service experience.
- Experience in the logistics or courier industry will be an advantage.
- Candidates should also have good interpersonal and problem-solving skills, be able to work well with others, manage their time effectively and have basic IT skills.
- Female applicants who are residents of Kumasi are preferred.
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Mode of Application For the Job At Skynet Express
Send your CV and cover letter to careers@skynetexpressgh.com.
Use “Customer Service Executive” as the subject of your email.
Deadline: October 31, 2026.