Help Desk Manager
- We are looking for a qualified Help desk manager to join our team. You will be responsible for leading our technical support team to provide excellent customer service and resolve all technical issues.
- You should have a solid technical background combined with customer service experience.
- A problem-solving attitude with an ability to motivate your team to achieve specific goals is essential skills to perform well in this position.
- Ultimately, you should be able to ensure high-quality technical support and increase client satisfaction
Qualification Required & Experience
- Diploma / Degree
- Customer-service oriented with a problem-solving attitude.
- 1-3 years experience
- Excellent written and verbal communication skills.
- Team management skills.
Location: Kanda, Accra
APPLICATION PROCESS (Help Desk Manager)
Kindly indicate the position as the subject of the e- mail.
Closing Date: 22 November, 2021.
ABOUT US (Help Desk Manager)
Elite is a diversified group that handles activities in various sectors such as Food Processing, Food Retail, Organic Foods, Real Estate, Sports, Infrastructure, Trading and Online Jewelry. The Elite Food Division runs one of the largest food companies in South India that retails to more than 60,000 outlets in India through a network of 1,100 distributors. The company has an annual turnover of Rs. 4,500 million, out of which 15% comes from International Businesses alone. The Group’s food sector is powered by 11 quality driven high-tech manufacturing facilities that run all across India.
Elite is an ISO 9001-2000 and HACCP certified company that has adopted a Total Productivity Maintenance policy under the guidance of the renowned Japanese Institute of Productivity Management (JIPM). With more than 150 SKU’s, the group has the capacity to supply over 600 mts of branded products daily with stringent safety and quality control through its HACCP certified plants. Being the pioneer of its own milling units, Elite Group has a great Milling Story to tell to its customers. A story, which boasts of the excellent quality control the brand has been following since the start from producing a wide spectrum of non-adulterated natural products, to its state of the art packaging and delivering procedures. Our excellent business and management systems supported by ISO 22,000 and TQM ensure quality that par excels at all levels.
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