Gilco Life Insurance Announces New Job Vacancy

Glico life insurance

Gilco Life Insurance Announces New Job Vacancy

GLICO Life can help you plan today for the uncertainties of tomorrow. You can have peace of mind today knowing those who depend on you will be secure tomorrow with life insurance. See how easy it is to protect the people you love

We are looking forward to hiring a Customer Solutions Executive.


Responsibilities: 

  • Directing sales
  • Directly marketing out services to potential clients (Telemarketing)
  • In charge of recruiting new CSEs
    Answering incoming calls and responding to customer’s emails and online chat queries
  • Providing product and service information to customers
  • Managing and resolving customer issues
  • Identifying and escalating customer issues to management
  • Engaging in up-selling and add on sales in your interactions with customers
  • Documenting all call information according to standard operating procedures
  • Recognising, documenting, and alerting the management team of trends in customer queries
  • Completing call logs and reports
  • Other duties as assigned
Qualifications:
  • Bsc in Business or buiness related field
  • Fluent English
  • Customer Service orientation
  • Strong interpersonal skills
  • Ability to communicate clearly and effectively
  • Patience and attentiveness
  • Organisational skills
  • Attention to detail and accuracy of work
  • Problem analysis and problem-solving
  • Professional at all time

Skills Needed:

  • The idea candidate must be able to take initiatives
  • The candidate must be an analytical thinker
  • The applicant must be a teamworker
  • Must possess project Management skills
  • Candidate must be innovative 
  • Must be flexible and dynamic 
  • Must be friendly and open minded
  • Should have passion and interest in working with people

Location: Kumasi, Ashanti, Ghana

APPLICATION PROCESS (Gilco Life Insurance Announces New Job Vacancy)

CLICK HERE TO APPLY

Closing Date: Open

ABOUT US

GLICO Life, formerly Gemini Life Insurance Company Ltd, began operations in 1987 as a specialist life insurance company after obtaining its licence in late 1986. Before its incorporation and subsequent operation, the life insurance industry in Ghana was virtually dormant. Most insurance companies rather focused on non-life insurance business thereby confining life insurance operation to small departments within the companies.

With a vision to bring life insurance to the doorstep of every Ghanaian household, GLICO Life, through hard work, dedication and commitment, has over the years grown and developed into a reputable and resourceful insurance company.

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