Ghana Commodity Exchange calls for job applications

JOB DESCRIPTION

• Supports the Head of Unit with infrastructure acquisition, implementation, and maintenance of all IT infrastructure at GCX Head Office, Warehouses and Remote Offices.
• Provides technical support to GCX staff and other end users on the use of GCX IT equipment such as printers, laptops, desktops, UPS and AVR, etc.
• Also supports internal departments with information needs and use of Office productivity tools.
• Supports Trading operations and Market data by ensuring consistent information dissemination on all electronic channels of communications including website, social media, radio & TV stations, tickers, etc

MAJOR JOB TASKS

• Administering users on active directories
• Maintain and manage corporate network infrastructure
• Maintain accurate and complete documentations for company policies and procedures.
• Support staff with using Microsoft Office productivity tools.
• Resolve staff an accurately. client problems promptly and
• Report and coordinate any repairs and maintenances to be undertaken on IT equipment.
• Provide technical assistance to office staffs as needed.
• Assist in software and hardware upgrades.

• Add or update workstations for office staffs.
• Perform routine PC maintenance and updates for performance efficiency.
• Supervise and process help desk support requests.
• Assist in maintaining Internet service, firewalls, telephone systems market data systems
• Initiate process improvements to better answer user demands
• Supports capacity building efforts of the department in providing education to staff on various ICT policies and programmes.
• Supports the Head of department in meetings with staff and stakeholders and in planning the affairs of the department.
• Monthly reporting on various activities.

KNOWLEDGE, SKILLS & ABILITIES

• Good oral and written communication skills
• Self-motivation,
• Commercial awareness,
• Initiative and the ability to work as part of a team.
• Excellent problem-solving, analytical, technical, IT and numerical abilities.
• Quality, High Standards and Control

Drive results

• Service Excellence Cost Consciousness
• Problem Solving. Decision Making

EDUCATION AND EXPERIENCE

• Minimum of an HND in Information Technology
• Must have worked in a similar position for a minimum of 4 years

APPLICATION PROCESS: