A Customer Development Executive is needed at VDL. VDL is an African based e-commerce order fulfilment agency with a vision to accelerate the growth of online businesses in Africa and facilitate continental trade through sustainable, innovative, and reliable logistical systems.
- Process orders, forms, applications, and requests
- Support the packing and distribution of products both domestically and regionally
- Deal directly with customers either by phone, electronically or face-to-face
- Organize workflow to meet customer timeframes
- Moving stock physically to ensure accuracy
- Completion of stock check counts at end of every week
- Utilisation of our Warehousing Management and Operating Systems
- Record details of enquiries, comments and complaints
- Keep records of customer interactions and transactions
QUALIFICATION, SKILLS AND EXPERIENCE
- Bachelor’s degree, diploma or equivalent in business, or related field.
- Knowledge of relevant applications and hardware.
- Knowledge of administrative procedures
- E-commerce knowledge
- Prior experience in working with distributors or delivery agents will be a plus
- Applicant should possess excellent Interpersonal skills
- Communication skills-verbal and written
- Listening skills
- Problem analysis and problem-solving
- Candidate is expected to pay critical attention to detail and ensure accuracy
- Should have good data collection skills
- Must be breathing with great ideas and initiatives
- Candidate should be stress tolerant
- Must be Adaptable
Job Type: Full time
Compensation: Total Net Compensation for 6 months is GHC 7,200.
HOW TO APPLY (Customer Development Executive needed at VDL)
To apply, kindly send your CV and cover letter to firstname.lastname@example.org, with the role title as the subject.
Application Closing Date: 3rd January, 2022.
Please note that only shortlisted candidates will be contacted.
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