CUSTOMER DEVELOPMENT EXECUTIVE NEEDED AT VDL

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A Customer Development Executive is needed at VDL. VDL is an African based e-commerce order fulfilment agency with a vision to accelerate the growth of online businesses in Africa and facilitate continental trade through sustainable, innovative, and reliable logistical systems.

KEY RESPONSIBILITIES 

  • Process orders, forms, applications, and requests
  • Support the packing and distribution of products both domestically and regionally
  • Deal directly with customers either by phone, electronically or face-to-face
  • Organize workflow to meet customer timeframes
  • Moving stock physically to ensure accuracy
  • Completion of stock check counts at end of every week
  • Utilisation of our Warehousing Management and Operating Systems
  • Record details of enquiries, comments and complaints
  • Keep records of customer interactions and transactions

QUALIFICATION, SKILLS AND EXPERIENCE 

  • Bachelor’s degree, diploma or equivalent in business, or related field.
  • Knowledge of relevant applications and hardware.
  • Knowledge of administrative procedures
  • E-commerce knowledge
  • Prior experience in working with distributors or delivery agents will be a plus
  • Applicant should possess excellent Interpersonal skills
  • Communication skills-verbal and written
  • Listening skills
  • Problem analysis and problem-solving
  • Candidate is expected to pay critical  attention to detail and ensure accuracy
  • Should have good data collection skills
  • Must be breathing with great ideas and initiatives
  • Candidate should be stress tolerant
  • Must be Adaptable

Job Type: Full time

Compensation: Total Net Compensation for 6 months is GHC 7,200.

HOW TO APPLY (Customer Development Executive needed at VDL)

To apply, kindly send your CV and cover letter to vdldeliverygh@gmail.com, with the role title as the subject.

Application Closing Date: 3rd January, 2022.

Please note that only shortlisted candidates will be contacted.

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