There is a job vacancy for the position of Assistant Spa Manager At Kempinski Hotel.
To take 100% responsibility for assisting the Spa Director to manage a successful Resense spa via leading the spa team effectively to deliver and exceed the guests’ expectations and maximise profitability in accordance with Resense’s spa vision, core values and all related brand standards, procedures & policies.
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Main Responsibilities
- To oversee the spa in absence of the Spa Director and have a clear understanding of, and to always work in line with, all related standards, core values, visions and goals of Resense Spa.
- Provide a service that is responsible, continuous, spontaneous, personal and genuine. This requires a very high level of communication and social skills to take responsibility for the whole team.
- Actively contributing in and directing all meetings as necessary.
- Take responsibility for ensuring maximised booking & service delivery of guest journey by concierges & therapists from beginning to end.
- Take full responsibility for assisting the Spa Director in reviewing all suggestions and comments from staff and guests and making necessary adjustments.
- Full responsibility for assisting the Spa Manager monitoring all facility and service standards and keeping him/her up to date of any operational opportunities.
Desired Skills and Qualifications
- Beauty/spa therapist qualification (an advantage)
- Business administration qualification (an advantage).
- First aid and CPR certificate.
- Two (2) years spa supervising experience in an international standard spa.
- Operations management.
- Human resource management.
- Customer service ability to manage and review budgets and operating P&L
- Duty management experience within spa or similar environment.
- Business writing.
- Equipment operations
- Computer literate with experience of computerised scheduling systems
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How To Apply For Assistant Spa Manager At Kempinski Hotel
