There is a job vacancy for Assistant IT Manager At Kempinski Hotel Gold Coast City.
This position is responsible for managing all local computer technology and services in the Hotel which can include, but is not limited to: networks, hardware, operating systems, anti-virus, internet access and all related systems, office automation and email systems, departmental systems for front office, back office, sales & catering, personnel, spa, and other network based software supporting these systems; network security and compliance; where not the responsibility of the Engineering department, cabling, access control system, voice and guest technologies.
The role will be responsible for management of the IT staff in the hotel.
Main Responsibilities
- First point of contact for all computer-related issues within the hotel.
- Solve technical or operational problems as reported by the users.
- Ensure that equipment is in proper working order and application performance is optimized.
- Ensure that all 24/7 systems (i.e. front office, point of sale, email, and internet) are monitored and that technical service is available at any time.
- Ensure that backups are performed and checked on a regular basis.
- Ensure that hotel network, systems and data are secured from unwanted intrusion and in line with stated Kempinski standards and rules and regulations given by law.
- Ensure that IT contingency systems for all key business areas are in proper working order and that staff is trained in the switching to, and use of, these contingency systems.
- Follow Kempinski policies as they relate to the security and operation of the computer systems.
- Ensure that the IT organizational requirements for legal, data protection and PCI compliance are in place.
- Update all computer systems with the latest security patches to minimize internal and external access security risks.
- Train and maintain back-up staff for each server-based application.
- Ensure first level support backup is in place for all systems and network.
Desired Skills and Qualifications
- Degree in Computer Networking
- Preferably, a combination of a company position involved with Hotel systems configuration and administration and working knowledge in service industry operations. Any combination equivalent to experience that provides the required skill and knowledge is qualifying.
- Minimum of 2 years experience in a similar size 5-star property in a similar capacity is preferred.
- Planning & organizational skills
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